Q: Do I need a referral from a physician to be seen by a Physical Therapist?
A: A physician referral is not required for you to be evaluated and treated by a Physical
Therapist. Unfortunately, most insurance plans require a current written prescription
from a treating physician in order for treatments to be paid by insurance.

Q: What is the cost to receive physical therapy treatment?
A: Cost will vary depending on the type of treatment provided and is addressed on an
individual basis. Payment for care may be obtained by personal payment, insurance-
either in-network or out-of-network, workman’s compensation insurance, liability or
motor vehicle insurance, or medicare. Our office will provide billing and assistance
with pre-authorization to obtain physical therapy. Amounts paid and the number of
visits allowed varies and depends on the type of insurance you may have in place.

Q: Will my insurance pay for care at your clinic?
A: You should always check with your own insurance carrier and discuss the
findings with our office staff. We also will call and check coverage and provide that
information to you before beginning any therapy. We are in-network providers to
most major insurance companies, and can also provide for any out of network benefits.

Q: How many times will I come for physical therapy treatment?
A: This will vary depending on your needs as identified by the referring physician
and physical therapist under a plan of care. Usually, you will be treated 2 to 3 times per
week, but may vary from 1 time per week to five times per week. Treatment may be
requested for one visit or for therapy to last one week to multiple weeks duration.
Additional or less treatment will be provided depending on your progress
with treatment. If you have limited or no insurance coverage please discuss your
concerns with our front office staff. Many times your physical therapist can modify
a plan of care that will work for all involved.

Q: How long will each visit last?
A: Most treatments last approximately 60 minutes depending on the type of treatments
provided. Plan at least 15 minutes longer for your initial treatment to complete
necessary paperwork. Adjustments in time can also be made depending on your needs
and tolerance levels.

Q: What should I wear?
A: Comfortable clothing appropriate for the type of treatment provided. This will be
discussed with you during your initial visit. For a lower extremity treatment, you may
want to wear sweat pants or shorts so that the knee or leg may be viewed and
easily treated.

Q: Does it matter if a referral is made on another clinic’s prescription pad?
A: No. It is your choice to receive physical therapy at the clinic of your choice.

Q: How do I make an appointment?
A: Call us at 775-784-1999 (University Office) or 775-322-4888 (Kirman Office). You also can use our Appointment Request Form or you are always welcome to stop by our office in person to schedule your appointment.